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Investigations are a necessary part of maintaining fairness, accountability and trust within a business. They can be time-consuming and, if handled poorly, carry legal, reputational and employee relations risks. While issues may not always be avoidable, it is essential to approach investigations in a structured, impartial and timely way. Supporting all parties involved, gathering facts objectively, and following a consistent process will help ensure outcomes are fair, defensible and aligned with company policy.

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