Grievances
A grievance is when an employee raises a complaint or issue with their employer. Often this is done informally, and the word 'grievance' is not used and matters are resolved informally. However, an employee can raise a formal grievance and there are procedures that need to be followed in managing any grievance.
In this section
It is a legal requirement to have a written grievance procedure so that employees know how and to whom they should raise a formal grievance and how it will be dealt with.
Often a formal grievance will require some investigation to be carried out and for formal meetings to be held. In this section we cover all the procedures, an employee's right to be accompanied. We also discuss the situation where an employee raises a grievance after being invited to a formal disciplinary meeting.
